Case Studies - Moët Hennessy - Louis Vuitton

DERA   Ernst and Young Highways Agency Unilever

Moët Hennessy - Louis Vuitton “LVMH” is the world’s leading luxury products group with net sales of €12.69 billion in 2002.  LVMH comprises 5 business groups and approximately 44 subsidiaries across the wines and spirits, fashion and leather goods, perfumes and cosmetics, watches and jewellery and selective retailing sectors.

The diversity of the business groups necessitated a sophisticated HCM system.  PeopleSoft HCM 5.5 was selected and implemented in 1996 and upgraded in 1999 to 7.5.

Congruent were selected as PeopleSoft integrators for LVMH in 2000 and together we achieved a successful upgrade of the HCM system from V7.5 to V7.51.  The upgrade project was achieved under budget and 5 man days early.

"LVMH chose to partner with Congruent for our HRMS 7.51 Upgrade and HRMS 8 Migration because they have shown the ability to successfully complete projects and they have a good understanding of Project Management at LVMH. Their technical competencies and support have been key factors allowing us to meet our objectives."

Sophie Pesnel, HR Project Manager
LVMH

In 2001 LVMH determined that an early adoption of PeopleSoft 8 HCM was required to leverage new web functionality and increase availability to their dynamic and growing company portfolio.   Following the successful upgrade in 2000, Congruent were requested to perform the upgrade from V7.51 to V8.1.

A joint decision was made early in the project to adopt a novel approach which would best satisfy the LVMH requirements for the re-deployment of HCM and the removal of redundant customisation. This methodology determined that rather than upgrade, re-implementation including limited customisations and a data migration would provide PeopleSoft 8 HCM in the shortest time frame and with minimal cost and disruption.

Congruent worked closely with LVMH to identify areas of enhancement to their system that were to be retained and that were not provided by V8. A vanilla environment was created and the enhancements re-applied. This resulted in a clean, empty, LVMH implementation of PeopleSoft 8.1 HCM.

In parallel with the enhancement of the vanilla system, the data migration from 7.51 to 8.1 was planned by using an innovative methodology.  A script was created to retrieve data from the 7.51 database straight in 8.1 tables after customisation, meaning that no rebuild was applied.

The completed 8.1 implementation, together with a snapshot of the data was passed to LVMH personnel for testing, verification and sign-off and LVMH then selected a date most appropriate to their business for going live with PeopleSoft.

Congruent re-applied their data migration scripts to an empty copy of the LVMH database, the client workstations were automatically re-configured by the LVMH team, with the end result being a switch from 7.51 to 8 with just a few hours down-time.

The successful project was achieved by Congruent and LVMH working as a close team in just 12 man weeks.

DERA   Ernst and Young Highways Agency Unilever